• The guests' satisfaction is our first goal





    The guests' satisfaction is our first goal

Hotel Services

We offer our guests a series of exclusive services that allow us to guarantee the best possible comfort. Below are some of the main services offered and that you can find within our structure. 

plastic free hotel centrale firenzeThis hotel is strongly committed to minimize the use of plastic and disposable products, adopting eco-sustainable alternatives to defend and protect the environment, for a better future and a better world.

 

Activities
  • Cycling NOT on site
  • Library
  • Bicycle rental (for a fee)
  • Golf course (within 3 km) (for a fee)
Business Services
  • Fax/Photocopying
  • Business center (for a fee)
  • Meeting/banquet facilities (for a fee)
Catering services
  • Coffee shop on site
  • Chocolates or biscuits
  • Bottle of water
  • Wine/champagne (for a fee)
  • Snack bar
  • Possibility of breakfast in the room
  • Bar
  • Very good coffee!
General Services
  • Common room/TV area
  • Air conditioning
  • Hypoallergenic room
  • Heating
  • Car rental
  • Possibility of packed lunch
  • Availability of soundproof rooms
  • Safe
  • Elevator
  • Bridal suite
  • VIP services in the room
  • Rooms/facilities for disabled guests
  • Newspapers
  • Room service
Reception services
  • Private check-in and check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in and check-out
  • 24-hour reception
Smoking/non-smoking
  • Smoking area
  • Completely non-smoking property
  • Non-smoking rooms
Entertainment and services for families
  • TV channels for children
  • Babysitting service (for a fee)
Spoken languages
  • Italian
  • French
  • Spanish
  • English
  • German
Cleaning services
  • Daily cleaning service
  • Shoeshine
  • Ironing service
  • Dry cleaning (for a fee)
  • Laundry service (for a fee)
Fitness Area

SAFETY SERVICES AFTER COVID-19

Safety features
  • First aid kit available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
Physical distancing
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules
  • Cashless payment available
  • Contactless check-in/check-out
Cleaning
  • Guests can opt-out of accommodation cleaning service
  • Property is cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
  • Breakfast box room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
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